NEC InReports
Quick, easy and cost-effective, NEC’s new InReports makes the ideal starting point for call management.
Call performance is critical to your teams’ productivity as well as levels of customer service. InReports provides 24/7 monitoring and analysis of your entire company's communications via a browser.
Pre-defined, graphically enhanced reports are presented clearly in a number of different ways: Lists, Charts and Wallboards.
Benefits Include:
- Easy evaluation of your teams communication performance
- Real-time business critical stats e.g average answer time, unanswered calls
- Wallboard display stats for team motivation
- Pro-actively deter unauthorised calls
