NEC InReports

NEC InReports

Quick, easy and cost-effective, NEC’s new InReports makes the ideal starting point for call management. 

Call performance is critical to your teams’ productivity as well as levels of customer service. InReports provides 24/7 monitoring and analysis of your entire company's communications via a browser.

Pre-defined, graphically enhanced reports are presented clearly in a number of different ways: Lists, Charts and Wallboards.

Benefits Include:
  • Easy evaluation of your teams communication performance
  • Real-time business critical stats e.g average answer time, unanswered calls
  • Wallboard display stats for team motivation
  • Pro-actively deter unauthorised calls
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